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Privacy Policy 01 — Introduction 02 — Information Collection 03 — Data Security 04 — Your Rights 05 — Contact
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Patient Data Protection

Edebo App
Privacy Policy

We respect your privacy and are committed to protecting your personal data in accordance with clinical best practices and regulatory requirements.

HIPAA Compliant verified_userSOC2 Type II scheduleLast updated May 2024
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AES-256

Encryption at rest

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Zero

Data sold to third parties

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Full

Access to your records

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On request

Right to erasure

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1. Introduction

This privacy policy informs you how we look after your personal data when you visit our website or use the Edebo App and tells you about your privacy rights and how the law protects you. It is designed to be transparent and accessible, ensuring you understand exactly how your biometric and personal information is handled within our clinical atelier ecosystem.

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Transparency

We clearly state what we collect, why, and how long we keep it. No hidden clauses.

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Minimal Collection

We collect only the data strictly necessary to deliver high-precision clinical services.

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Regulatory Compliance

Fully aligned with HIPAA, GDPR and applicable national healthcare data laws.

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2. Information We Collect

Edebo collects personal and medical data necessary for the provision of high-precision 3D facial modeling and clinical simulation services. All collection is consent-based and purpose-limited.

face_6Biometric Identity

High-resolution 3D facial scans, topographical anatomical maps, and subsurface structural data used for medical visualization.

badgeClinical Metadata

Patient identifiers, practitioner registration details, treatment history timelines, and secure clinic access keys.

devicesDevice & Usage Data

App interaction logs, device model identifiers, and session timestamps for security auditing purposes.

contact_mailContact Information

Name, email address, and secure contact preferences required for appointment confirmations and clinical communications.

How we use your data

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Clinical simulation & 3D modelling

Core service delivery only

Allowed
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Appointment & treatment communications

Notifications and care coordination

Allowed
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Selling or sharing with advertisers

Your data is never monetised

Never
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3. Data Security

Enterprise-Grade Clinical Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use industrial-strength encryption standards (AES-256) for all clinical data at rest and in transit.

SOC2 Type II HIPAA Compliant AES-256 Encryption TLS 1.3 Transit
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Internal Audits

Regular penetration testing and compliance reviews by third-party clinical security experts.

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Redundant Backups

Geographically distributed encrypted backups ensure zero data loss in the event of a system failure.

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Access Controls

Role-based access control ensures only authorised clinical staff can access patient records.

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4. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Edebo ensures these rights are easily exercisable through our platform settings or direct support.

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Request Access

Receive a complete copy of the personal data we hold about you and verify its accuracy at any time.

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Request Erasure

Ask us to delete or remove personal data where there is no good reason for us to continue processing it.

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Request Correction

Have any incomplete or inaccurate data we hold about you corrected without delay.

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Object to Processing

Object to the processing of your personal data where we are relying on a legitimate interest.

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Request Portability

Receive your personal data in a structured, commonly used machine-readable format.

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Request Restriction

Ask us to suspend processing of your personal data in certain scenarios defined by data law.

Questions about your data?

If you have any questions about this privacy policy or our privacy practices, please contact our data protection officer. We aim to respond to all legitimate requests within one business day.

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Response Time

Within 1 business day

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Languages

English, available on request

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Data Protection Officer

Certified DPO on staff

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